What an online visit needs to do.

Find out how the visit works

• Can the person treating you ask more questions?

  Medical board guidance rejects treatment based only on a fixed online form.

• Can I bring follow-up questions of my own?

  A group of medical boards called the Federation of State Medical Boards (FSMB) says patients need a way to raise further questions.

• What happens if a test or examination is needed?

  The medical board guidance calls for needed tests or sending you for care in person.

• Does the service have permission to treat me where I am?

  For remote care, the patient's location is central to the licence check.

A form is not the same in every setting

FSMB accepts live and delayed online visits if the care meets the proper standard.

A delayed visit means the person treating you reads what you sent at a later time. Ask the person treating you whether they have enough information to decide on care, or whether you need tests or an examination in person.

As of September 2026, state prescribing rules differ. FSMB's policy guides boards; it is not a nationwide law.